Absolutely terrible experience! We bought a sectional from here and initially the experience was good. Sasha, the salesperson was great to work with and patient. That quickly changed. The leg on the ottoman was broken so we had to get that fixed. When we went to move a few months later, we noticed the back of the couch was broken (the delivery guys put it against the wall so we had never seen it). We had it serviced and were without that piece for over a week.
In despair of ever being able to overcome his loneliness or be cured, van Gogh shot himself. He did not die immediately. When found wounded in his bed, he allegedly said, “I shot myself.…I only hope I haven’t botched it.” That evening, when interrogated by the police, van Gogh refused to answer questions, saying, “What I have done is nobody else’s business. I am free to do what I like with my own body.”
Danny (last name May, I'm pretty sure) and Sierra were a pleasure to work with. They had a completely non-pushy yet totally dedicated approach. Their timing was perfect - literally every time we had a question or wanted help, they appeared and LISTENED to our wants and dislikes and guided us like they really cared. They were upbeat and personable and miles ahead of the salespeople we met at other furniture stores in the area. We couldn't be happier with how we were treated.
In 2015 the company paid out $2.5 million dollars in free furniture to 3000 customers after a promotion that gave away the purchases of customers if it snowed three inches each in the cities of Toledo, Fort Wayne, and Chicago. In 2016, Art Van replaced its regional Super Bowl advertisements in the Detroit and Grand Rapids areas with a thank you message for donors of water to Flint, Michigan, which the company had solicited through its charitable programs.